The healthcare experiences of people with head and neck cancer: A scoping review.

Abstract

Over the last 20 years, there have been significant developments in head and neck cancer (HNC) practice including transoral robotic surgery, increased understanding of HPV-mediated disease, and advances in non-surgical treatments. Parallel to these advances, there a growing focus on patient healthcare experience, emphasising patientcentred care. Patient experience covers interactions with the health system, shaping patients' perceptions of healthcare. Good patient experience enhances safety, effectiveness, and service outcomes. Given changes in HNC treatments and patient demographics, updating our understanding of HNC health care experience is crucial. Components like pretreatment intervention, connection with professionals, education, and needs assessment shape this experience. The ‘Optimal Care Pathway For People With Head And Neck Cancer’ outlines the health care pathway for people with HNC in Australia. The pathway supports patients and carers, health systems, health professionals and services, and encourages consistent optimal treatment and supportive care at each stage of a patient’s journey. Patient perspectives play a key role in improving patient experience, yet what is known in terms of people with HNC healthcare experiences is yet to be synthesised. Full text available: Checklin, Martin, et al. "The health care experiences of people with head and neck cancer: A scoping review." Head & Neck 46.1 (2024): 74-85.