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Title: User perceptions and expectations of the personally controlled electronic health record (PCEHR): a case study of australia’s e-health solution.
Epworth Authors: Wickramasinghe, Nilmini
Other Authors: Muhammad, I.
Keywords: Electronic Health Record
Health Records
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: Jan-2017
Conference Name: Hawaii International Conference on System Sciences HICSS-50
Conference Location: Hilton Waikoloa Village, Hawaii
Abstract: The Australian government has invested heavily in the national e-health solution; namely, initially the PCEHR now MyHealth Record. A critical success factor is concerned with patients’ perceptions and expectations of this solution. Further, it is important to understand the effect of the MyHealth Record on the patient-provider relationship, quality of care, and user’s views toward data security and confidentiality. The primary goal of this paper is to shed light on users perceptions and expectations and thus to predict the sustainability of the MyHealth Record. This has important implications in general as all OECD countries transition to large scale e-health solutions.
Type: Conference Paper
Affiliated Organisations: Deakin University. Melbourne, Victoria, Australia
Appears in Collections:Health Informatics

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