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http://hdl.handle.net/11434/1640| Title: | Improving the process of healthcare delivery in an outpatient environment: the case of a urology department. |
| metadata.dc.title.book: | Critical Issues in Developing Sustainable eHealth Solutions. |
| Epworth Authors: | Wickramasinghe, Nilmini |
| Editors: | Wickramasinghe, Nilmini Bali, B. Suomi, Reima Kirn, Stefan |
| Other Authors: | Gonzalez, Chris |
| Keywords: | Healthcare Information Systems HIS Information Communication Technology ICT Urology Urology Clinic Knowledge Management Infrastructure Knowledge Management KM e-Health Healthcare Delivery Healthcare Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia |
| Issue Date: | Jan-2012 |
| Publisher: | Springer |
| Citation: | pp. 87-97 |
| Abstract: | In order to realise the healthcare value proposition of access, quality and value, it is necessary to examine existing healthcare processes to identify opportunities to re-design them and incorporate ICT (information communication technologies) to enable effective and efficient processes that do facilitate the delivery of superior healthcare. The following discusses this in the context of a urology clinic at a large hospital in the MidWest, USA. |
| URI: | http://hdl.handle.net/11434/1640 |
| DOI: | 10.1007/978-1-4614-1536-7_6 |
| ISBN: | 9781461415350 9781461415367 |
| Type: | Chapter |
| Affiliated Organisations: | North Western Memorial Hospital, Chicago, USA School of Business Information Technology and Logistics, RMIT University, Melbourne, VIC, Australia |
| Appears in Collections: | Health Informatics |
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