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dc.contributor.authorWickramasinghe, Nilmini-
dc.contributor.editorEardley, A.-
dc.contributor.editorUden, L.-
dc.identifier.citationchapter 11, pp. 190-203en_US
dc.description.abstractThe proliferation of ICT (information communication technologies) throughout the business environment has lead to exponentially increasing amounts of data and information generation. Although these technologies were implemented to enhance and facilitate superior decision making, the result is information chaos and information overload; the productivity paradox (O’Brien, 2005; Laudon & Laudon, 2004; Jessup & Valacich, 2005; Haag et al. 2004). Knowledge management (KM) is a modern management technique designed to make sense of this information chaos by applying strategies, structures and techniques to apparently unrelated and seemingly irrelevant data elements and information in order to extract germane knowledge to aid superior decision making. Critical to knowledge management is the application of ICT. However it is the configuration of these technologies that is important to support the techniques of knowledge management. This chapter discusses how the process oriented knowledge generation framework of Boyd and the use of sophisticated ICT can enable the design of a networkcentric healthcare perspective that enables effective and efficient healthcare operations.en_US
dc.publisherIGI Globalen_US
dc.subjectHealthcare Information Systemsen_US
dc.subjectHealthcare Deliveryen_US
dc.subjectKnowledge Management Infrastructureen_US
dc.subjectKnowledge Managementen_US
dc.subjectNetworkcentric Healthcareen_US
dc.subjectInformation Communication Technologyen_US
dc.subjectChair of Health Informatics Management, Epworth HealthCare, Victoria, Australia-
dc.titleKnowledge management: the key to delivering superior healthcare solutions.en_US
dc.description.affiliatesSchool of Business IT and Logistics, RMIT University, Melbourne, Australiaen_US
dc.title.bookInnovative Knowledge Management: Concepts for Organizational Creativity and Collaborative Designen_US
Appears in Collections:Health Informatics

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