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Title: Identifying critical issues for developing successful e-health solutions. Lean Thinking for Healthcare
Epworth Authors: Wickramasinghe, Nilmini
Editors: Wickramasinghe, Nilmini
Al-Hakim, Latif
Gonzalez, Chris
Tan, Joseph
Other Authors: Zwicker, Manuel
Seitz, Juergen
Keywords: E-Health
E-Health Card
Medical Technology
Biomedical Engineering
Electronic Health Record
Healthcare Technology
Information and Communication Technology
Lean Thinking
Six Sigma
Lean Six Sigma
Personally Controlled Electronic Health Record
Electronic Health Professional Card
Electronic prescription
Australian Healthcare System
German Healthcare System
E-Health Solutions
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: 2014
Publisher: Springer New York
Abstract: As an industry, healthcare exhibits numerous contradictions, most notably with regard to its embracement of technology. On one hand, medical science is at the cutting edge with technology playing a key role in new techniques in oncology and cardiology as well as advances in various aspects of biomedical engineering. In contrast, healthcare delivery is a noted laggard with regard to its incorporation of technology. Current challenges which are impacting all members of the Organization for Economic Cooperation and Development (OECD) countries (including longer life expectancy, ageing population and technological changes) continue to exponentially affect rising health expenditures. Reducing these expenditures as well as offering effective and efficient quality healthcare treatment has now become a key priority on all healthcare agendas. Technology and automation in general have the potential to reduce these costs; hence, OECD countries are now looking at how to use information and communication technologies (ICT) in general and e-health solutions in particular to address these challenges and thereby enable superior healthcare delivery. The following presents the key points and initial findings from an exploratory research in progress that is focused on uncovering critical issues for developing successful e-health solutions in two OECD countries: Australia and Germany. Additionally, in this research we focus on the principles of lean thinking and six sigma as well as lean six sigma. We also discuss how these approaches can be used to reduce the weaknesses and threats of Australia’s and Germany’s e-health solutions by using the TOWS analysis tool.
DOI: 10.1007/978-1-4614-8036-5_12
ISBN: 978-1-4614-8035-8
Type: Chapter
Affiliated Organisations: Health Informatics
Appears in Collections:Health Informatics

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