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Title: Enabling patient centred care co-ordination with the Point of Care system.
Epworth Authors: Wickramasinghe, Nilmini
O'Connor, Louise
Keywords: Patient-Centric Technology Solutions
Healthcare Delivery
Point-of-Care System
Clinical Perspectives
Non-Clinical Perspectives
Environmental and Food Services
Patient Experience
Qualty of Care
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: Jun-2018
Conference Name: Epworth HealthCare Research Week 2018
Conference Location: Epworth Research Institute, Victoria, Australia
Abstract: Introduction: Adopting patient-centric technology solutions is considered today as a critical enabler to enhance superior, high value healthcare delivery. This study contributes to the current void in the literature of studies which provide data from implementations of patient-centric solutions that serve to deliver and support value based-care. Specifically, the presented study highlights how a point of care system can deliver high value patientcentric care across a private healthcare environment. In addition, the study investigates the role of this system in streamlining various supporting services around providing care such as environmental and food services. Methodology: This exploratory longitudinal study adopted a single site case study mixed methods approach to enable broad-ranging, purposive, systematic results to be obtained and maximise the discovery of generalisations leading in depth understanding. Discussion and conclusions: The Point-of-care system is a patient bed side infotainment solution. From a clinical perspective, the system was found to clearly support the sustained delivery of patient-centred care. Critical aspects were enabled and supported through the system including patient participation and involvement, the relationship between the patient and the healthcare professional and the sharing of pertinent information. From a non-clinical perspective, this system also seems to provide tangible benefits in streamlining the workflow around various tasks such as environmental and food services. The system enables significant improvement to the patient experience and better quality and safety of care to ensue. It was also observed that with further training and incorporation of the system with key activities its full potential can be realised.
Type: Conference Poster
Affiliated Organisations: Deakin University
Type of Clinical Study or Trial: Exploratory Qualitative Design
Appears in Collections:Health Informatics
Research Month

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