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Title: Improving e-performance management in healthcare using intelligent IT solutions. Critical issues for the development of sustainable e-health solutions.
Epworth Authors: Wickramasinghe, Nilmini
Editors: Wickramasinghe, Nilmini
Bali, Rajeev
Suomi, Reima
Kirn, Stefan
Other Authors: Moghimi, Hoda
Keywords: Healthcare Performance Management
Business Intelligence
Data Mining
E-Performance Management
Intelligent Solutions
Healthcare Delivery
Decision Making
Health Solutions
Technology, Health Care
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: 2012
Publisher: Springer
Citation: Wickramasinghe, N., & Moghimi, H. (2012). Improving e-performance management in healthcare using intelligent IT solutions. In N. Wickramasinghe, R. Bali, R. Suomi & S. Kirn (Eds.), Critical issues for the development of sustainable e-health soloutions (pp. 3-15). New York, NY: Springer.
Series/Report no.: Healthcare Delivery in the Information Age;2191-5946
Abstract: Leading healthcare organizations are discovering the power of a performance management approach, driven by intelligent solutions (Hurst and Jee-Hughes 2001). Moreover, IT solution providers are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This then necessitates the development of an e-performance management application to improve performance management efficiency in the healthcare area by using such intelligent e-services. Specifically, this chapter examines how a web based performance management application, will transform healthcare as hospitals strive to become more efficient in the way they manage their resources and deliver quality service. Through our proposed application, some services are being put into electronic form at an exponential rate with the result that information can be managed as never before. Such applications provide the possibility to engage clinical staff and patients and their families in decision-making, giving them greater responsibility for their own health. Thus, this chapter explores such technologies as business intelligence (BI) led real time performance management, both as a concept and as a technology, and defines some of the associated knowledge driven health solutions followed by an e-performance management application.
DOI: 10.1007/978-1-4614-1536-7
ISBN: 978-1-4614-1536-7
Type: Chapter
Affiliated Organisations: School of Business IT and Logistics, RMIT University
Biomedical Computing and Engineering Technologies (BIOCORE) Applied Research Group, Health Design and Technology Institute (HDTI), Coventry University , Coventry , UK
University Turku, Finland
The University of Höhenheim, Germany
Type of Clinical Study or Trial: Literature Review
Appears in Collections:Health Informatics

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