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Title: A review of user-centered design for diabetes-related consumer health informatics technologies.
Epworth Authors: Wickramasinghe, Nilmini
Other Authors: LeRouge, Cynthia
Keywords: Consumer Health Informatics Technology
Literature Review
Software Development
User-Centered Design
Patient Education
Patient-Centered Care
Health Care Information Systems
Chair of Health Information, Epworth HealthCare, Melbourne, Victoria, Australia
Issue Date: Jul-2013
Publisher: Sage
Citation: J Diabetes Sci Technol. 2013 Jul 1;7(4):1039-56
Abstract: User-centered design (UCD) is well recognized as an effective human factor engineering strategy for designing ease of use in the total customer experience with products and information technology that has been applied specifically to health care information technology systems. We conducted a literature review to analyze the current research regarding the use of UCD methods and principles to support the development or evaluation of diabetes-related consumer health informatics technology (CHIT) initiatives. Findings indicate that (1) UCD activities have been applied across the technology development life cycle stages, (2) there are benefits to incorporating UCD to better inform CHIT development in this area, and (3) the degree of adoption of the UCD process is quite uneven across diabetes CHIT studies. In addition, few to no studies report on methods used across all phases of the life cycle with process detail. To address that void, the Appendix provides an illustrative case study example of UCD techniques across development stages.
DOI: 10.1177/193229681300700429
PubMed URL:
ISSN: 1932-2968
Journal Title: Journal of Diabetes Science and Technology
Type: Journal Article
Affiliated Organisations: Department of Health Management and Policy, School of Public Health, Saint Louis University, Saint Louis, MO 63104, USA.
Department of Decision Sciences and IT Management, School of Business, Saint Louis University, Saint Louis, Missouri
School of Business IT and Logistics, Health Innovations Research Institute, RMIT University, Melbourne, Australia
Type of Clinical Study or Trial: Literature Review
Appears in Collections:Health Informatics

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