The benefits of adopting e-performance management to facilitate superior healthcare delivery.

Abstract

Today most countries are implementing or planning to implement some type of e-health solution. This in turn leads to an exponential increase to the amount of data created, captured and stored. In order to maximise such a valuable data asset as well as create reliable and trustworthy e-health solutions, it is paramount to have a systematic strategy and robust organising framework which will in turn ensure that superior healthcare delivery can then ensue. The following proffers the Intelligent Performance Management (IPM) framework as such an internet based model. Thus, this paper examines the technical and conceptual layers of the IPM framework and also defines some of the associated knowledge driven healthcare services which are supported by the IPM model in order to facilitate superior healthcare delivery.