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Title: Designing intelligent healthcare operations. Collaborative Agents - Research and Development
Authors: Wickramasinghe, Nilmini
Editors: Guttmann, C.
Dignum, F.
Georgeff, M.
Other Authors: Guttmann, C.
Schaffer, J.
Keywords: Healthcare Information Systems
Intelligence Continuum
Healthcare Operations
Multi Agent Systems
Knowledge Management
Multi-Spectral Data
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: Jan-2009
Publisher: Springer
Citation: (2009). Designing intelligent healthcare operations. In Collaborative Agents-Research and Development (pp. 152-162). Springer, Berlin, Heidelberg.
Series/Report no.: International Workshop on Collaborative Agents, Research and Development;1
Abstract: Effective decision making is vital in all healthcare activities. While this decision making is typically complex and unstructured, it requires the decision maker to gather multi-spectral data and information in order to make an effective choice when faced with numerous options. Unstructured decision making in dynamic and complex environments is challenging and in almost every situation the decision maker is undoubtedly faced with information inferiority. The need for germane knowledge, pertinent information and relevant data are critical and hence the value of harnessing knowledge and embracing the tools, techniques, technologies and tactics of knowledge management are essential to ensuring efficiency and efficacy in the decision making process. The systematic approach and application of knowledge management (KM) principles and tools can provide the necessary foundation for improving the decision making processes in healthcare. The example of the orthopaedic operating room processes will illustrate the application of the integrated model to support effective decision making in the clinical environment.
DOI: 10.1007/978-3-642-22427-0_12
ISBN: 9783642224263
Type: Chapter
Affiliated Organisations: School of Business IT and Logistics, RMIT University, Melbourne, Australia
Faculty of Medicine, Nursing and Health Sciences School of Primary Health Care, Monash University, Melbourne, Australia
Advanced Operative Technology GroupOrthopaedic and Rheumatologic Research Center Cleveland Clinic, Cleveland, USA
Appears in Collections:Health Informatics

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