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Title: The role for a healthcare system of systems approach coupled with collaborative technologies to provide superior healthcare delivery. Lean Thinking for Healthcare
Authors: Wickramasinghe, Nilmini
Editors: Wickramasinghe, Nilmini
Al-Hakim, Latif
Gonzalez, Chris
Tan, Joseph
Other Authors: Chalasani, Suresh
Koritala, Sridevi
Keywords: Healthcare Delivery
Native American Patient Care
Knowledge Management
Healthcare Information Systems
Healthcare System of Systems
Intelligence Continuum
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: 2014
Publisher: Springer New York
Abstract: Healthcare delivery in the United States exists at varying levels. The Cleveland Clinic, Johns Hopkins, Kaiser, and the Mayo Clinic are noted for typically providing world class care. However, there also exist several instances of inferior delivery of care, mostly as a result of inefficient and ineffective processes which in turn result in poor access and low quality. One segment of the community that continues to suffer from issues pertaining to poor access and low quality is the American Indians and Alaska Natives (AI/AN) population. Such a situation is clearly untenable, especially given the plethora of tools, techniques, technologies, and tactics afforded by today’s knowledge economy. In this chapter, we proffer a model incorporating a system of systems approach in order to streamline process flows and thereby provide better healthcare delivery to Native American patients. We note that while this chapter specifically focuses on the case study of Native American patients we strongly urge for the incorporation of a system of systems perspective in all areas of healthcare delivery.
DOI: 10.1007/978-1-4614-8036-5_17
ISBN: 978-1-4614-8036-5
Type: Chapter
Affiliated Organisations: Health Informatics
Appears in Collections:Health Informatics

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