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Title: The acceptance of nursing information systems: an analysis using UTAUT. Contemporary consumer health informatics
Authors: Wickramasinghe, Nilmini
Moghimi, Hoda
Haddad, Peter
Muhammad, Imran
Botti, Mari
Coleman, Kimberley
Redley, Bernice
Other Authors: Nguyen, Lemai
Keywords: Nurses
Health-Care Professionals
24 Hour Care
Patient Care Information
Timely Interventions
Quality of Care
Reduce Errors
Decrease Health-Care Costs
Information Communication Technologies
Nursing Care
Integrated Technology Solutions
Nursing Activities
Integrated Point-of-Care Solutions
Acute Nursing Care
User Acceptance
Unified Theory of User Acceptance and Use of Technology
Dynamics of Nursing Care
Complexity of Nursing Care
Design and Development
ICT Solutions
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: Jan-2016
Publisher: Springer International Publishing
Series/Report no.: Healthcare delivery in the information age;
Abstract: Nurses are the largest group of health-care professionals in hospitals providing 24-h care to patients. Hence, nurses are pivotal in coordinating and communicating patient care information in the complex network of health-care professionals, services, and other care processes. Further, surveillance and timely interventions by nurses impact quality of care, reduce errors, and decrease health-care costs. Information communication technologies (ICTs) provide the capabilities to support many aspects of nursing care. However, within the context of acute nursing care, there is a lack of integrated technology solutions to support the complex interactions associated with nursing activities and thereby the delivery of high-quality and safe care. Generally, to date, the literature reports low levels of acceptance of ICT solutions by nurses. To address this, the following discussion serves to examine nurses’ acceptance of an integrated point-of-care solution for acute nursing contexts. The ICT was specifically designed to be sensitive to nurses’ needs with the expectation that this will lead to high levels of user acceptance. An evaluation of the acceptability of the proposed solution is presented using unified theory of acceptance and use of technology (UTAUT). Through the UTAUT lens, initial reactions of the participating nurses were examined. The findings provided us with feedback to redesign the solution to better fit with the dynamics and complexity of nursing care. The study has implications for theory, including using UTAUT in health-care contexts, and for practice, including recommendations for the design and development of ICT solutions suitable for nursing contexts.
DOI: 10.1007/978-3-319-25973-4_19
ISBN: 978-3-319-25973-4
Type: Chapter
Affiliated Organisations: Department of Information Systems and Business Analytics, Deakin University, Deakin Business School, Burwood, Australia
Deakin-Epworth Centre for Clinical Nursing Research, Australia
Deakin University and Monash Health Partnership Centre for Nursing Research, Burwood, Australia
Appears in Collections:Health Informatics

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