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Title: A business process improvement framework to facilitate superior SME operations.
Authors: Wickramasinghe, Nilmini
Other Authors: Khan, Zulfiqar
Bali, Rajeev
Keywords: Business Process Improvement
World Class Manufacturing
Lean Manufacturing
Continuous Improvement
Small and Medium-sized Enterprises
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: 2008
Publisher: Inderscience
Citation: Int. J. of Networking and Virtual Organisations, 2008; 5(2): 155-165
Abstract: The present climate that UK companies face is quite volatile. Organisations are now focusing on their core competencies (doing what they are best at) and outsourcing most other activities. Administration functions of some service organisations are also being outsourced to specialists here in the UK and abroad. In order that UK organisations achieve world class levels of competitiveness the DTI's UK Manufacturing Strategy identified an urgent need for the systematic implementation of 'best practices' such as lean practices and other World Class Manufacturing (WCM) methodologies. The paper uses a case study methodology to test and analyse a Small and Medium Enterprise (SME) specific framework. This case study is used to test and validate the Business Process Improvement (BPI) framework.
DOI: 10.1504/IJNVO.2008.017008
Journal Title: International Journal of Networking and Virtual Organisations
Type: Journal Article
Affiliated Organisations: Department of Knowledge and Information Management, Faculty of Engineering and Computing, Coventry University, Priory Street, Coventry, CV1 5FB, UK.
Center for the Management Medical Technology (CMMT), Stuart Graduate School of Business, Illinois Institute of Technology, 565 West Adams Street, Chicago, IL 60661, USA
Appears in Collections:Health Informatics

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