Please use this identifier to cite or link to this item: http://hdl.handle.net/11434/1340
Title: IS/IT as a tool to achieve goal alignment.
Epworth Authors: Wickramasinghe, Nilmini
Keywords: Information Systems/ Information Technology
IS/ IT
Goal Alignment
Knowledge Workers
PCPs
HMOs
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: 2000
Publisher: Inderscience Publishers
Citation: Int. J. of Healthcare Technology and Management, 2000; 2(1/2/3/4): 163-180
Abstract: Knowledge workers are present in several industries and professions, including law, accounting, academia and health care. One important area of concern is the management of knowledge workers; in particular, how to align the goals of the knowledge worker with those of the organisation in which he/she works. This issue becomes of greater concern in instances of organisational flux, since the organisation is in the process of undergoing changes, and formulating new goals. It is important for the organisation that its knowledge workers be aligned to these new goals. The organisation does not want its knowledge workers to continue to pursue old, inappropriate goals. In addition, it does not want its knowledge workers to determine alternative goals that they may deem appropriate to pursue, but are, in fact, unsuitable for the organisation as a whole to follow. The following discusses a role for IS/IT in the achievement of goal alignment, in the case of the knowledge worker, the role for IS/IT in the alignment of goals between PCPs and the HMOs for which they contract.
URI: http://hdl.handle.net/11434/1340
DOI: 10.1504/IJHTM.2000.001089
ISSN: 1741-5144
1368-2156
Journal Title: International Journal of Healthcare Technology and Management
Type: Journal Article
Affiliated Organisations: Department of Accounting and Finance, The University of Melbourne, Parkville, 3052, Australia
Appears in Collections:Health Informatics

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